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Written By: Kirsten HawkinsHave you noticed that whenever you open a newspaper, watch the TV or have a conversation, people seem to be talking about eBay? If you’ve never used it and you’ve no idea what it’s all about, then the chances are that you’re starting to feel a little left out. But don’t worry! [...]

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Written By: Kirsten HawkinsBeing a seller is a lot of responsibility, and sometimes you might feel like you’re not doing everything you should be. This simple checklist will help you keep on top of things. Have you found out everything you possibly could about your items? Try typing their names into a search engine – [...]

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Written By: Kirsten HawkinsThe Case For. Whatever you want to buy, whether it’s large or small, cheap or expensive, everyday or just plain weird, the chances are you can find it on eBay. It’s the largest auction site in the world, and when it comes to the variety of what’s on sale, size is vital. [...]

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Written By: Kirsten HawkinsBack in the ‘old days’ of eBay, getting payment for the item was entirely left up to sellers: you had to choose your payment service, sign up for it and then send links to your buyers. Now, though, eBay handle most of the complexities of payment for you with their checkout. How [...]

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Written By: Kirsten HawkinsWhen someone wins your auction, you might think that’s the end of it. In fact, you can offer the item to anyone else who bid in the auction but didn’t win. Why Would I Do That? There are three reasons you might want to do this: 1. Your top bidder never paid. [...]

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Written By: Kirsten HawkinsThe ‘featured gallery’ is a little-known and little-used eBay feature, but that’s part of its power: it is far more used by buyers than it is by sellers, which means you can pick up some new buyers by advertising there. Basically, the featured gallery works a lot like ‘Featured Plus’ for normal [...]

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Written By: Kirsten HawkinsOnce you’ve optimised your titles for search terms and your items have short durations to get them near the top of the results, there’s really only one sure-fire way to make your auction stand out from the crowd. Unfortunately, it involves paying eBay more money – but it can really pay off, [...]

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Written By: Kirsten HawkinsSafeHarbor are the eBay police department. If a buyer does something they’re not supposed to, then it’s SafeHarbor you should be reporting it to. Non-paying Buyers. This is the most common rule buyers break — it’s all too easy for them to just change their minds and try to get out of [...]

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Written By: Kirsten HawkinsSo you’ve done everything you can to keep your buyers happy – but still someone’s left you negative feedback! You don’t think it’s fair, either because you fixed the buyer’s problem, or they never gave you a fair chance to fix it. What can you do? Communicate. Tell the buyer that you [...]

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Written By: Kirsten HawkinsIf you bid for a few things on eBay, the chances are that sooner or later you’ll end up getting your bid beaten at the very last second by a ‘sniper’. This can be a frustrating experience, and while in theory sniping is against the rules and you can report it to [...]

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